"I joined the Experience Product Masterclass in October 2021, and it exceeded my expectations: the content was excellent, the delivery was outstanding, and the coaching support extremely useful."I was having at least two challenges: How to think of my services in terms of customer benefits (and not product features), and how to carry out a prospecting conversation centered on the customer needs and priorities. I joined the Experience Product Masterclass in October 2021, and it exceeded my expectations: the content was excellent, the delivery was outstanding, and the coaching support extremely useful. In particular, I want to highlight the guidance received for the Chatterbox campaign: The five pivots are being a game-changer in my prospecting process. Though still on learning mode, this week I closed one deal and have generated two very strong leads. Thank you, Marisa, for this great program and thank you, Mark, for your great coaching support!