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John Henry Brennan

2020 • The Emotional Intelligence Connection is The key to Elevating the Customer Experience

I have more to do, but this has helped me move forward. I will reach mission accomplished. I have a training program for managers and customer facing employees. Covid and has been a bit of a challenge since my niche is hospitality, travel and retail

What is your biggest takeaway from EPM?
Keep learning and reach out for help

How did EPM help you become successful?
helped me get my ducks in a row, but most importantly the support and help understanding the technology

How has EPM and your success impacted your life?
Just knowing the common struggles and the sharing of community

What has been the biggest change in your business?
sales and marketing

What is now possible for you because of your Experience Product?
must hit the finish line. I feel confident that once that once I get past the first ale it will take off

Review #1324 - Experience Product Masterclass